What is Nibble?

Nibble is a negotiation chatbot. It uses smart AI to engage users in a one-on-one discussion about price on your product page.

You set up Rules to decide when Nibble appears, what products it appears on, and what kind of discount it offers.

Index

🚀  Setting up your first rule

🧐  Where to find your customer chats

📝  Editing rules

📊  Using the Dashboard

🤓 Advanced Features

<aside> 💬 Need more help? Click on the Chat icon in the bottom-right corner of your Admin Panel

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🚀 Setting up your first Rule

On your Nibble Dashboard, click Rules in the panel on the left side of the screen, and then click Ruleset to see all of your existing rules.

<aside> 📌 Nibble is installed with one rule for you by default. This rule sets a Discount Threshold and a Primary Objective to Increase Conversion for your Whole Store. You’ll learn more about these in the Objectives section of this document.

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To turn this rule on, click the relevant toggle under ‘Active?’ in your Ruleset page.

If you’d like to edit this rule, click anywhere on the rule bar or click on the 3-dots and click Edit. You can also Delete or Archive a rule.